AccessFlow is an automated, centralized, and compliant Enterprise Identity and Access Management solution built on the robust ServiceNow® platform. It is a SOC 1 Type 2 certified solution that provides customers with added trust and compliance benefits.
Powered by AI, AccessFlow brings your identity and access management to life, ensuring that the right users in an organization have the right access to the right resources for the right duration. AccessFlow enables the automation of the end-to-end digital identity lifecycle and unifies the access administration approach across entities, be it applications, network folders, or more granular process-driven roles. It streamlines operations, removes a lot of workload pressure from IT or IAM, and places it in the hands of the line of business.
Designed for the modern workforce and the evolving world of work, AccessFlow empowers organizations to become audit-ready while providing a unified interface to request, track, and execute identity and access management operations across the user lifecycle. Its AI-driven automation leverages various automated infrastructure and cloud management functions that do not require a physical presence in offices or data centers.
- AI-Powered Access Prediction
- AI-Enabled Smart Summarization & Prioritization
- AI-Enhanced Agent Workspace
- Enriched User Interface for Multi-User, Multi-Access Requests
- Ability to Plugin Onboarding, Offboarding, and Automated Workflows
- Abstraction Facility for Role-Based Approvals
- Single Click Revocation
- User Access Attestation
- Group Management Linked to a Permission
- Reviewer-Based Approach
- Privileged Account Management (PAM)
- Just-In-Time (JIT) Access
- Restricted Access Management Dashboards by Role for Privacy/Risk
- Segregation Of Duties (SoD) with Exception Handling and On-Demand Trigger
- Training Prerequisites
- ‘Additional Questions’ Fields During Access Request
- Wizard Functionality
- Standardized Categories
- Access Visibility
- Approval Delegation
- Role-Based Access (RBAC) Matrix
- Bulk Requisition
- Risk Management
- Dormant Account Highlight
- Enabled Integration with ERPs like SAP S4HANA, Oracle Fusion, and Oracle EBS Suite
- Seamless Integration with Leading Cloud platforms like Azure Active Directory, Mulesoft, Dell Boomi, BOX, G-Suite, Webex, and AWS
- Deep Connectivity with Core Enterprise Systems including SABA LMS, Citrix, SAP Fieldglass, SmartRecruiters, ADManager Plus, and More
- Native Integration with ServiceNow GRC
- Tightly Coupled with CMDB And CSDM
- Plug-And-Play e-signature Capability
- Mobile App Experience
- Chatbot for Handling Your Access Needs