Prove “who’s who” at the moments that matter. 1Kosmos-Verify lets you run best-in-class document verification, selfie face match, and liveness detection—without leaving ServiceNow. Trigger checks from Flow Designer, present a branded capture experience in your portal, and receive decisions with evidence and scores for straight-through processing or case review.
Built for platform teams, the app uses Connections & Credentials for secrets, least-privilege roles, and clean uninstall. It ships with analytics-ready records and audit logs to simplify investigations and compliance. Whether you’re onboarding a new customer (KYC/KYB), re-proving a user for a high-risk change, or gatekeeping privileged access, 1Kosmos-Verify helps you cut friction for good users while catching fraud earlier.
What you can do
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Embed verification in catalog items, workflows, and portals
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Configure policies (doc types, match thresholds, liveness, retries)
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Capture evidence (images, scores, outcomes) with full audit trail
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Route exceptions to cases; enable manual review only when needed
Built for the Store
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Scoped app, minimal dependencies
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Instance Scan-friendly patterns
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Upgrade-safe tables and clean uninstall hygiene
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In-Workflow Identity Verification - Seamlessly integrates 1Kosmos identity proofing within ServiceNow workflows such as password reset, account recovery, and new user onboarding.
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Government ID and Biometric Proofing - Verifies a user’s real-world identity using government-issued documents (Passport, Driver’s License, National ID) and biometric matching to ensure authenticity.
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Automated Verification Process - Eliminates manual helpdesk checks by automatically triggering verification through email or SMS links directly to the user.
The initial release of 1Kosmos-Verify for ServiceNow introduces seamless identity verification capabilities directly within the ServiceNow platform.
It allows organizations to verify user identities using government-issued IDs and biometrics before authorizing sensitive actions such as account recovery, password resets, and new user onboarding.
Incident Management