0
1.0.0
Zurich
This application provides a centralized reference for ACH return reason codes and the logic used to determine them, based on Nacha operating guidelines. It includes knowledge base articles outlining eligibility rules, required documentation, and timelines for each return code. Designed to support back-office and compliance teams, this tool helps streamline decision-making, ensure regulatory alignment, and reduce errors in dispute processing.
- Rules to derive ACH dispute categories and reason codes based on Nacha guidelines.
- Determine chargeback eligibility using an integrated KB article that contain operating guidelines by Nacha.
- Initial release
Permissions and roles:
- System administrator (admin) role is needed for this installation.