0
29.0.8
Australia
Standalone Application
Map Integrations for Field Service lets organizations connect a travel estimate provider to FSM, improving the accuracy of travel time estimates used in scheduling and task assignment.
Beans.ai is supported out of the box, providing more precise travel time estimates and automatically excluding locations that fail geocoding validation or aren't reachable by road. Third-party map providers are also supported using the same configuration process, with credentials and API authentication handled at setup.
More accurate travel estimates mean better scheduling windows, cleaner assignments, and fewer surprises in the field.
The travel estimate providers supported OOTB are Beans.ai and other third-party providers.
- Beans.ai: This map provider provides more accurate travel time estimates. Locations that are deemed invalid through geocoding or aren’t reachable by road are excluded from task assignments
- Third-party map providers: Supports third-party map providers to extend mapping capabilities. To configure a third-party map provider, follow the same configuration steps as Beans.ai. Enter your credentials and any required API keys or authentication details for the provider.
- New
- Initial version of the Map integrations store app, this version is compatible with Australia Family Release.
- Changed
- This app is upgraded to allow customers to integrate with other third party map providers
- Installation or Upgrade mechanism is changed. From Australia release this app will be released via Store and customer will need to entitle the app.No additional action needed by customers in Australia. Net New Customers should entitle via regular Store app process
- Fixed
- None
- Removed
- Association for Family release has been removed.
- Required plugins and products
- Require Work Management and Geo Location from Field Service Management Core, Beans.ai spoke store plugin
- Dependencies
- Family Apps - com.snc.work_management, com.snc.geolocation
- Store apps - com.sn_beans_ai_spoke
- Properties that need to be created or set to activate the content pack - NA
- Affected business rules - NA
- Affected script includes - NA
- .jar files that need to get uploaded, if applicable - NA