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1.3.0
Zurich, Yokohama, Xanadu
Natural Language Understanding (NLU) for Virtual Agent conversations with Field Service Management
NLU models, entities, intents, utterances for Field Service Virtual Agent conversations
Documentation change not required.
Change type - plugin.xml change. Removed plugin dependency on ServiceNow Studio (Legacy).
Ensure the following applications are installed and active
- Predictive Intelligence
- Studio
- NLU Model Builder