0
10.0.0
Zurich, Yokohama, Xanadu Patch 4, Washington DC Patch 9
Patient Support Services helps life sciences organizations overcome the hurdles faced when patients start therapy by removing financial barriers and streamlining onboarding so that therapy starts faster.
- Flexible Patient Support Services data model
- Workflows streamline tasks and offer end-to-end visibility to patient onboarding
- Convenient, digital patient enrollment
- Training, knowledge, and checklists help to improve the end-to-end experience for all of the individuals involved
- Changed
- Moved CSM playbook from HCLS Core to Patient Support Services
- Fixed
- Removed duplicate conditions/scripts from the field level ACLs.
- Corrected table access for HCLS admin, HCLS Manager, and HCLS Agent roles.
- Corrected HCLS Agent access to HCLS Cases and Patient Identifiers.
- Corrected role access on Service Model Foundation tables.
The Patient Support Services application is dependent on the Healthcare and Life Sciences Service Management Core application.
The following plugin is installed with the Patient Support Services application:
- Appointment Booking (com.snc.appointment_booking)
Permissions and roles: Role required to install the application: Administrator (admin)