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9.0.2
Yokohama, Xanadu Patch 4, Washington DC Patch 9, Washington DC
Patient Support Services helps life sciences organizations overcome the hurdles faced when patients start therapy by removing financial barriers and streamlining onboarding so that therapy starts faster.
- Flexible Patient Support Services data model
- Workflows streamline tasks and offer end-to-end visibility to patient onboarding
- Convenient, digital patient enrollment
- Training, knowledge, and checklists help to improve the end-to-end experience for all of the individuals involved
Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
The Patient Support Services application is dependent on the Healthcare and Life Sciences Service Management Core application.
The following plugin is installed with the Patient Support Services application:
- Appointment Booking (com.snc.appointment_booking)
Permissions and roles: Role required to install the application: Administrator (admin)