0
1.4.10
Australia, Zurich, Yokohama
Standalone Application
Synchronize Workforce Optimization for Customer Service team calendars with Microsoft Outlook so managers and agents can view their schedules and events in Outlook.
Supports Outlook integration for Workforce Optimization.
- New
- None
- Changed
- None
- Fixed
- Minor Defect fixes
- Removed
- None
Not applicable for this application version.
Dependencies:
- CSM Enterprise license for Workforce Optimization