Tanium Patch Management for ServiceNow enables organizations to proactively identify, prioritize, and deploy patches in real-time through change management and workflow automations in ServiceNow. From out-of-band to Patch Tuesday, Tanium and ServiceNow enable end-to-end patch lifecycle management that automates manual steps, mitigates risk at scale, and exceeds SLAs.
With Tanium Patch Management for ServiceNow, IT operations teams can:
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Proactively scan for and identify all applicable patches for Windows and Linux configuration items in the CMDB
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Prioritize patches based on SLAs, High Risk CIs, and Business Impact
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Automate patch deployments from change management workflows and approvals
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Leverage native ServiceNow reporting and dashboard capabilities for patch history, deployments, and outstanding risk
Tanium Patch Management for ServiceNow empowers organizations to accelerate their patch management orchestration by removing manual steps and augmenting ServiceNow processes with the speed and scale of Tanium. This provides a more unified interface, with related SLA and configuration item data that is meaningful and actionable. With Tanium Patch Management for ServiceNow, organizations can reduce complexity, gain greater control, ensure audit and entitlement compliance, and increase operational resilience.
v1.00.05: Initial launch
Please visit https://help.tanium.com for release notes.
1. Must have Tanium, and use Tanium Cloud.
2. Tanium API Gateway solution (v1.6+) installed in Tanium
- If you use Tanium Cloud, you’ll already have API Gateway installed.
3. The Tanium Patch module version 3.19+ is required to be licensed and configured for this integration to function.
4. Tanium Cloud is currently required for this integration.
- On-prem Tanium instances should be supported soon (as soon as the Patch module v3.19+ is available to on-prem), at which point this app will be compatible without needing to be updated in your ServiceNow instance.
5. The Tanium Integration Core SDK v2.00.03 must be installed and cofigured.
- If Tanium Integration Core is not installed or is on a lower version than is required, then installing the Tanium Patch Management application will cause it to be installed or upgraded.
- If Tanium Integration Core is not configured, the first step of the Guided Setup for this application will ask you to configure it, and will walk you through Integration Core's Guided Setup before returning to this application's setup steps.
6. A Tanium service account / API token with sufficient permissions to access any data and perform any actions you may want to access or perform via API from the Tanium Integration Core application, which must be installed and configured using the Guided Setup.