0
6.0.0
Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3
Generative AI
Streamline talent processes and elevate workforce experiences with a purpose-built collection of AI agents designed to support recruitment, career development, and performance conversations.
This collection includes agents that:
- Guide hiring managers through requisition creation—capturing inputs and generating complete job descriptions.
- Enable teams of AI agents to collaborate and execute multistep workflows that reflect real-world HR practices.
- Enable recruitment teams to schedule interviews in an automated & efficient fashion
- Support managers in scheduling and preparing for employee growth conversations by surfacing employee activity summary and structured talking points
- Support managers by streamlining the process of gathering employee feedback, ensuring timely, structured, and actionable input
Powered by the Agentic AI framework, these agents can be tailored and extended to align with your organization’s unique talent processes.
This application provides access to framework to custom building AI Agents and leverage OOTB use cases built for Talent and Hiring.
- Agentic Job Requisition Creation — Guides hiring managers through requisition creation by capturing inputs and auto-generating complete job descriptions.
- Automated Interview Scheduling — Empowers recruitment teams to schedule interviews in an automated and efficient fashion, reducing manual coordination.
- Employee Growth Conversation Prep — Surfaces employee activity summaries and structured talking points to help managers prepare for career development discussions.
- Streamlined Feedback Collection — Automates the process of gathering employee feedback, ensuring timely, structured, and actionable input for managers.
Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.
Not applicable for this application version.
Required Store App:
- Now Assist for HR must be installed.
Optional Store App:
- Career Conversations (com.sn_egd_activities)
- Hiring core(com.snc_ta_hiring_core)
- Interview Management(com.sn_ta_int_mgmt)