0
1.0.4
Zurich
The ServiceNow® Care Team Work Management application is built on the Healthcare Operations Core platform and enables hospital care teams—such as nurses, unit coordinators, and department leads—to create, assign, and track structured work plans that support operational workflows across care teams. Care teams can monitor the progress of work plan requests and tasks through the CSM/FSM Configurable Workspace or the Care Team Portal, ensuring visibility and accountability from initiation to completion.
- New
- Work plan creation
- Create work plans for care teams that enable them to digitize operational processes.
- Monitor work plan progress
- Use the CSM/FSM Configurable Workspace or Care Team Portal to monitor progress made on all care team work plan requests and tasks.
- Work plan creation
- Create work plans for your care teams with tasks assigned to various members or units.
- Gain visibility into the progress of requests and tasks from directly within Care Team Portal or CSM/FSM Configurable Workspace.
The Care Team Work Management application is dependent on the Healthcare Operations Core application.
Permissions and roles:
Role required to install the application: Administrator (admin)