Integration Ops brings a product mindset to your integration landscape.
Most integrations get built like projects: implemented, handed over, forgotten. Then they break, ownership is unclear, change happens elsewhere, and compliance is a guess. Integration Ops gives you the workspace to treat integrations differently, like products with named owners, lifecycle states, compliance posture, and ongoing change.
For any organisation running integrations on ServiceNow, this application provides a single in-instance workspace covering your integration estate. Every integration, every owner, every alert, every incident, every change, every compliance check, all visible without leaving ServiceNow.
Three tabs anchor daily use:
Overview, your integration landscape, with KPI cards for ongoing incidents, ongoing changes, integrations missing owner, and compliance state. A discovery scan maps integrations from your existing ServiceNow REST messages; you add anything else manually.
Incidents, a live list of integration incidents, linked to integration, endpoint, and owner.
Changes, a timeline of changes against your integrations.
Integration Ops is free to install and use. Published by ONEiO Cloud Oy. Customers running their integrations on the ONEiO Integration Ops Platform additionally receive automated alerts and incident sync from the platform; customers using Integration Ops standalone populate the workspace by manual entry and discovery.
Treat integrations as products — landscape, ownership, lifecycle, and compliance in one ServiceNow workspace.
Discover integrations automatically from your existing REST messages; add anything else manually.
Track ownership and compliance across your integration estate.
View incidents and changes on integration-level timelines.
Optionally connect to ONEiO services for automated alerts and managed monitoring.
Initial releae
ServiceNow ITSM (Incident Management, Change Management).
Configuration Management Database (CMDB) is optional and enables endpoint-to-CI linkage where present.