Purchase order exception management: Allow suppliers to flag issues with purchase orders. Leverage streamlined resolution workflows to enhance visibility, efficiency, and control of purchase order exceptions.
New:
- Reporting delivery plan issues:
- Suppliers can report delivery plan issues related to purchase order line through the Supplier Collaboration Portal, ensuring prompt visibility for the appropriate buyer. Suppliers can also track and collaborate with the buyers on the purchase order exception on the related record in Supplier Lifecycle Operations.
- Centralized interface for purchase order exceptions
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The Purchase Order Management page provides operational buyers with a centralized interface to monitor and review purchase order exceptions. Users can quickly identify urgent issues, view recent tasks, and take approval actions, improving workflow visibility and exception handling.
- Resolving purchase order exceptions
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Enables buyers to resolve purchase order exceptions directly from the exception page, with options to accept supplier proposals or make custom edits. It also allows buyers to find alternative suppliers with open orders for the same materials and request order expediting or increased quantities.
Required plugin:
- Sourcing and Purchasing Automation(com.snc.sn_pr)