Data Tools offers multiple capabilities to Alert, Mask, Scramble, Generate or Prevent sensitive data from entering your system to ensure security and compliance with your enterprise cloud governance policies.
The Data Tools Suite (Masker, Scrambler, and Generator) provides key features to allow you to best manage the data in your ServiceNow production and pre-production instances.
Identify and Prevent unwanted Data from entering your System.
Alert and report on data that matches any pattern specified. By allowing you to identify and block or replace specific text strings and text patterns from entering any ServiceNow field. The blocking prevents both inadvertent and deliberate data entry by agents and technicians.
Mask sensitive data on-demand in ServiceNow modules, custom applications, and reports.
Apply a range of masking methods to transform sensitive information and personally identifiable information (PII).
Limit the full or partial values of data available for identified Users to See.
Use Data Masker to fully or partially (i.e. last 4-digits of a credit card number only) mask the data available to users with lower permissions level. Only allows individuals to see the data they require to do their job.
Transform data when exporting to Support, Test, Pre-production, or Other Instances.
Sensitive information such as names, social security numbers, addresses, credit cards, birthdates, etc, can be replaced with realistic values, allowing production data to be safely used for non-production purposes.
- Powerful Masking Capabilities. A range of masking functions is repeatable across systems to ensure business processes are reliable and precise.
- Prevent Unwanted Data from Entering the System. Stop un-wanted data from entering your system by identifying and preventing sensitive and PII data from being entered.
- Data Generation. Generate data for your non-production instances to support testing.
- Data Scrambling. Scrambles key data elements or fields when copying data to non-production systems.
- Data View Masking. Masks data when accessed by users without changing the original source data.
- No Performance Impact. Data Tools architecture works when the data enters or exits the instance, preventing operational performance impact.
- Support for Data Privacy Laws and Regulations. Ensure your organization is compliant with all laws and regulations, organizational policies.
- Rich Mask Format Library. Centralized library of out-of-the-box formats for common types of sensitive data including national identifies, credit/debit cards, phone numbers, and IP addresses.
- Use Regular Expressions to identify additional types of data. Easily create new data masks using standard regular expressions.
- Implement your Business Rules. Use Data Tools to implement your organization’s business rules on your data – you aren’t limited to out-of-the-box masks
- Mobile. Support for mobile and table interfaces.
- Dashboards and Reporting. We have data that proves that organizations want reporting data about their data. Data.
- Data Mask Definition: Table filter can be set as case sensitive or not.
This application works on any instance running the core ServiceNow platform.