Pre-Visit Management streamlines the procedure request process by increasing visibility to unapproved or denied authorizations or pre-approvals in advance of scheduled procedures. The application also allows for proactive outreach to patients, should a procedure need to be rescheduled.
- Workflow ensures that payment has been guaranteed prior to care
- Forms capability enables the configuration, routing, review, signature, and retention of digital documents
- Workspaces present the complete set of patient information (Patient 360-degree view)
- Digital forms offer a convenient, comfortable, and guided experience for the patient
Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
The Pre-Visit Management application is dependent on the Healthcare and Life Sciences Service Management Core application.
Permissions and roles: Role required to install the application: Administrator (admin)