0
26.2.7
Australia
Standalone Application
Activity Timer Log displays report of time spent by agents on records
- Displays Time spent by agents on records, including detailed breakdowns of activity duration and interaction frequency
- Displays Record ID, type, and short description, with expanded visibility into record categories and brief summary previews
- Filter can be applied to view past days, enabling date-range selection for historical analysis and trend identification
"My Timelog" list can be accessed by users to view their time log report, which provides detailed records of time allocation across projects and tasks.
Users can view past data by applying filters such as date range to refine their report.
Supports Safari & Chrome Browser.
Available in CSM Configurable Workspace (true-up to Australia).