0
2.2.0
Zurich, Yokohama
Install base characteristics enables customers to capture characteristics for their install bases.
- Install base characteristics enable flows like case management, field service management, planned maintenance, and reactive service requirements to occur on a schedule.
- Some install base characteristics are configurable and vary from product to product.
- The product model characteristics are non-configurable and are directly taken from the product model that is associated with the install base item.
- New
- NA
- Changed
- NA
- Fixed
- Minor enhancements - Added a esm_agent role to read the install base characteristics records.
- Removed
- NA
- Required plugins
- Customer Service Install Base Management
- Customer Service Characteristics