0
2.0.1
Yokohama
Install base characteristics enables customers to capture characteristics for their install bases.
- Install base characteristics enable flows like case management, field service management, planned maintenance, and reactive service requirements to occur on a schedule.
- Some install base characteristics are configurable and vary from product to product.
- The product model characteristics are non-configurable and are directly taken from the product model that is associated with the install base item.
Install base characteristics is available as a store application
- Required plugins
- Customer Service Install Base Management
- Customer Service Characteristics