Discovery and Service Mapping provides automated discovery of your on-premise and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports discovery of new technology stacks to collect inventory and topology data for CMDB initiatives.
- The Service Mapping feature can map services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
- Collect Azure Cloud 'change' events and update CMDB configuration items with these changes
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests at the Ideas Portal:
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests