0
7.1.1
Zurich Patch 4, Zurich, Yokohama Patch 11, Yokohama Patch 3, Yokohama, Xanadu Patch 9, Xanadu Patch 6, Xanadu Patch 3, Xanadu
The AI Search Admin Console is designed to enhance the user experience in setting up and configuring all AI search functionalities. With an intuitive and user-friendly interface, this console streamlines the setup process for both standard AI Search and Now Assist in AI Search, allowing administrators to seamlessly integrate advanced AI capabilities into their search systems.
The AI Search Admin Console provides all tooling necessary for the self-guided setup and maintenance of your bespoke applications, such that your focus can remain on your strategic and tactical administrative work on the platform.
Features/Capabilities:
- Pre-built AI Search configurations for Service Portal, Now Mobile, Virtual Agent, and more
- Guided setup to turn on Now Assist Genius Results
- Provides contextual navigation to the various configuration settings pages
- Surfaces PA indicators for monitoring once app is installed and configured
- Provides guidance and helpful resources
New:
- Now Assist customers can now choose to enable hybrid search for any application. Hybrid search is currently optimized for Knowledge and Catalog tables out of the box. Enabling other tables, such as Incidents, is not recommended until performance is optimized in coming releases.
Fixed:
- Corrected the trigger condition for Search Personalization.
- Streamlined the process so newly created Search Sources are automatically linked.
- Fixed an issue where an error message incorrectly stated that a source lacked sematic fields after hybrid search was enabled in an application.
- YP11
- ZP4
- Advanced AI Search Management Tools should be installed for optimal experience