The NPSM Portal built on ServiceNow, is a comprehensive solution for fundraising, donation, and event management. It streamlines grant and campaign creation, donor engagement, payment processing, and event coordination, empowering nonprofit organizations and fundraising entities to manage financial contributions efficiently. The platform enables Campaign Coordinators, Managers, Donors, Event Organizers, Grant Reviewers, and Applicants to create and participate in donation campaigns and grant programs, track contributions, and host fundraising events—all while ensuring transparency, compliance, and automation.
- Grant Management
- AI-assisted grant creation and management.
- Detailed proposal and budget management.
- Role-based access for grant coordinators, reviewers, and applicants.
- End-to-end tracking of grant progress.
- Donation and Event Management
- Online donation processing with real-time tracking and receipts.
- Event creation, promotion, and management.
- Stakeholder engagement tools for donors, volunteers, and beneficiaries.
- Third-Party Integrations
- Payment gateways: PayPal, Stripe, Authorize.Net.
- Email systems: SendGrid (via BrevoDonation).
- Analytics: Google Analytics.
- AI tools: OpenAI for grant and donation assistance.
- Other integrations: LinkedIn, Google Maps, QuickBooks, Salesforce.
- Security and Compliance
- Role-based access control (RBAC) with granular permissions.
- Encryption of sensitive data.
- Secure payment processing.
- Performance and Scalability
- Scheduled jobs for automation (e.g., reminders, bulk messaging).
- Optimized for high-traffic events with load testing.
- Supports multiple languages via Google Translate API.
- User Experience
- Customizable dashboards for grant and donation tracking.
- Real-time updates and communication tools.
- Accessibility features for diverse users.
- Reporting and Transparency
- Real-time metrics for events and donations.
- Compliance and reporting standards adherence.
- Tools for evaluating program impact.
Initial Release
To access this portal experience, you must have an active subscription to at least one other NPSM product (such as Fundeavor or Grantly).