Intenseye for ServiceNow empowers EHS and operations teams to take immediate action on workplace safety insights. By connecting Intenseye’s AI-driven safety detection platform with ServiceNow, the integration automatically transforms safety events captured by Intenseye into actionable health and safety incidents, observations, and alerts within existing ServiceNow workflows.
Designed for enterprise EHS leaders and safety managers, the Intenseye for ServiceNow app bridges the gap between AI-driven detection and operational response. With seamless two-way synchronization, safety incidents identified by Intenseye — including potential serious injury or fatality (pSIF) events — are automatically logged in ServiceNow, while updates and resolutions in ServiceNow are reflected in Intenseye’s analytics dashboards in real time.
The result is faster hazard response, improved compliance tracking, and richer safety analytics across all facilities. Organizations gain measurable efficiency by reducing manual reporting, improving visibility into safety KPIs, and strengthening accountability across teams — all while leveraging their existing ServiceNow environment.
- Seamlessly integrates Intenseye’s AI-generated EHS alerts with ServiceNow.
- Automatically creates and syncs incident records between Intenseye and ServiceNow.
- Displays alert-driven dashboards highlighting incident categories and risk trends.
- Enables incident and task creation directly from Intenseye alerts.
- Lays the foundation for automated risk scoring and workflow-driven mitigation.
- Introduces integration between Intenseye Alert APIs and ServiceNow.
- Enables automated incident creation and bidirectional update synchronization.
- Provides dashboard views for incidents generated by Intenseye.
- Supports groundwork for upcoming user-initiated incident creation and agentic workflows.
ServiceNow Product: Health and Safety
Plugins:
- Incident Management
- Flow Designer
- REST API and Scripted REST APIs
- IntegrationHub (recommended for automation)
External Applications / Licenses:
- Intenseye Workspace (active account required)
- Intenseye Data Transformer (to format alert data for ServiceNow ingestion)
- Intenseye API Key (for authentication and data exchange)