ServiceNow® Workplace Visitor Management enables employees to seamlessly register guests expected at the workplace and allows organizations to manage safe and secure check-in procedures. Once visitors are registered, automate tasks such as communications, badge printing, health surveys, and paperwork required prior to their scheduled arrival.
The workplace teams and office receptionists can easily monitor a visitor's arrival status with real-time dashboards. Tasks and approvals are automatically generated to initiate building access, grant Wi-Fi access, add a parking space, link to an existing room reservation or include any other requirements for their scheduled arrival.
To automatically install all the Workplace Service Delivery applications at once, download the ServiceNow® Workplace Service Delivery Suite.
- Easily register guests visiting your premises with required entry information and guidance.
- Manage a safe and secure check-in process with automated health screening surveys and communications.
- Extend on-site access with daily pre-printed visitor badges for easy identification and check-in
- Route visitor access approvals for special locations and optimize use with advanced dashboards and reports.
- Provide visitors with a self-service check-in, registration and check-out experience to visitors when the Workplace Services Kiosk application is installed.
- New
- Ability to check in using QR codes (on kiosk)
- QR code included in the visitor invitation email
- Option to capture visitor photos (on kiosk)
- Support for signing signature policies (on kiosk)
- New configurable badge templates for printing
- Changed
- None
- Fixed
- When uploading visitors via csv import, the passcode now appears in the invitation email.
- Removed
- None
- Workplace Core (sn_wsd_core) plugin must be installed.
- The System Admin (admin) role is required to install the application.