0
8.0.2
Zurich Patch 1, Zurich, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 3, Xanadu, Washington DC Patch 9, Washington DC Patch 2
Reach out to experts on-call to get help and accelerate incident resolution. On-call experts are recommended based on incident information such as CI and Service.
- Reach out to experts On-call to get help and accelerate incident resolution. On-call experts are recommended based on incident information such as CI and Service.
- Track On-call escalations in real-time.
New
- Managers and admins can define trigger rules that can execute multiple times, not just at record creation, and whenever specific fields change. This supports more responsive on-call behavior in dynamic situations where conditions evolve after the record is opened.
- Required plugins:
- com.snc.on_call_rotation
- On-Call UI Components for Configurable Workspaces