0
1.16.3
Zurich, Yokohama, Xanadu, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver
ServiceNow® Workplace Indoor Mapping provides indoor visualization and navigation capabilities as part of ServiceNow® Workplace Service Delivery. In real-time, employees and end users can get directions to and from points of interest and visualize workplace interiors, room reservation states, along with other indoor and outdoor details for a selected campus, building, and floor.
From Map Studio, workplace administrators can design, edit, and manage inbuilt indoor maps for interactive locations and wayfinding. Install all the Workplace Service Delivery applications at once by downloading the ServiceNow® Workplace Service Delivery Suite.
- Integration with ServiceNow® Indoor mapping to provide indoor navigation and mapping capabilities in Workplace Service Delivery
- Report a workspace issue using the floor map and notify the facilities team for fulfillment.
- Provide indoor mapping experiences for employees and visitors within a workplace along with interactive directions and wayfinding.
- Browse, search, and navigate around workplaces to discover available services, reservable spaces, and amenities.
- Enable workplace managers to edit floor plans in real-time for seamless navigation of workspaces.
- Switch between locations, floors, or workspaces to view or create reservations across Workplace Reservation Management and Workplace Indoor Mapping.
- Provide an intuitive kiosk experience to search and navigate spaces, view space details, booking options, and occupancy data
- New
- Location directory enhancements:
- Enabled Neighborhood search.
- Enabled search for users assigned to specific neighborhoods.
- Added ability for users to change wayfinding units.
- Introduced step-by-step wayfinding directions.
- Added support for displaying neighborhoods via URL parameters.
- Automated Data Synchronization from Indoor Mapping to WSD
- Automated creation of new buildings, floors and spaces (following initial manual sync).
- Automated updates to campuses, buildings, floors, spaces and CAD attribute values.
- Automated retirement of buildings, floors and spaces.
- Introduced approval step to confirm retirements.
- Bidirectional Data Synchronization now available from WSD to Indoor Mapping
- Enabled updates to campus, building, floor and space names.
- Enabled updates to campus, building, floor and space titles.
- Enabled space type updates.
- Enabled deactivation of campuses, buildings, floors and spaces.
- Introduced approval step to confirm deactivations.
- Location directory enhancements:
- Changed
- Updated filters to show values only from the currently displayed floor.
- Fixed
- Space filter no longer displays inactive space types.
- Removed
- None
Required plugins and products: ServiceNow® Indoor Mapping, ServiceNow® Workplace Space Mapping and dependent plugins.