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1.13.0
Yokohama, Xanadu, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver
ServiceNow® Workplace Indoor Mapping provides indoor visualization and navigation capabilities as part of ServiceNow® Workplace Service Delivery. In real-time, employees and end users can get directions to and from points of interest and visualize workplace interiors, room reservation states, along with other indoor and outdoor details for a selected campus, building, and floor.
From a the Map Studio, workplace administrators can design, edit, and manage inbuilt indoor maps for interactive locations and wayfinding. Install all the Workplace Service Delivery applications at once by downloading the ServiceNow® Workplace Service Delivery Suite.
- Integration with ServiceNow® Indoor mapping to provide indoor navigation and mapping capabilities in Workplace Service Delivery
- Report a workspace issue using the floor map and notify the facilities team for fulfilment.
- Provide indoor mapping experiences for employees and visitors within a workplace along with interactive directions and wayfinding.
- Browse, search, and navigate around workplaces to discover available services, reservable spaces, and amenities.
- Enable workplace managers to edit floor plans in real-time for seamless navigation of workspaces.
- Switch between locations, floors, or workspaces to view or create reservations across Workplace Reservation Management and Workplace Indoor Mapping.
- Provide an intuitive kiosk experience to search and navigate spaces, view space details, booking options, and occupancy data
- New
- Location directory enhancements:
- Option to display the names of employees who booked a space on the map.
- Ability to display both permanent seat assignments and the names of employees who booked a space on the map simultaneously.
- Ability to open a campus map based on an employee's workplace profile location.
- Indoor mapping for kiosk:
- Admin experience: Configure floor plans for kiosks with options to define map zoom levels, orientation, location pins and enable features such as wayfinding, filters, employee name display, and raising a case.
- End-user Experience: Introduction of a new UI dedicated to kiosk interactions.
- Location directory enhancements:
- Changed
- The page loader no longer appears when staying on the same floor in the Location Directory.
- Filters are now consolidated in a side panel, including neighborhood filtering, which has been removed from the legend.
- Fixed
- Improved loading time when searching for a space in the Location Directory.
- Removed
- Filter pills previously displayed at the top of the screen.
Required plugins and products: ServiceNow® Indoor Mapping, ServiceNow® Workplace Space Mapping and dependent plugins.