ServiceNow® Workplace Indoor Mapping provides indoor visualization and navigation capabilities as part of ServiceNow® Workplace Service Delivery. In real-time, employees and end users can get directions to and from points of interest and visualize workplace interiors, room reservation states, along with other indoor and outdoor details for a selected campus, building, and floor.
From Map Studio, workplace administrators can design, edit, and manage inbuilt indoor maps for interactive locations and wayfinding. Install all the Workplace Service Delivery applications at once by downloading the ServiceNow® Workplace Service Delivery Suite.
- Integration with ServiceNow® Indoor mapping to provide indoor navigation and mapping capabilities in Workplace Service Delivery
- Report a workspace issue using the floor map and notify the facilities team for fulfillment.
- Provide indoor mapping experiences for employees and visitors within a workplace along with interactive directions and wayfinding.
- Browse, search, and navigate around workplaces to discover available services, reservable spaces, and amenities.
- Enable workplace managers to edit floor plans in real-time for seamless navigation of workspaces.
- Switch between locations, floors, or workspaces to view or create reservations across Workplace Reservation Management and Workplace Indoor Mapping.
- Provide an intuitive kiosk experience to search and navigate spaces, view space details, booking options, and occupancy data
- New
- None
- Changed
- In the location directory, the Reserve button has been removed from the space details card when space is unavailable.
- Fixed
- Floor display order had been corrected in the floor controller for floors 10 and above.
- Resolved an issue where the location directory failed to load after the February upgrade due to user preferences.
- Resolved an issue with the display of occupancy data on certain spaces.
- Removed
- None
Required plugins and products: ServiceNow® Indoor Mapping, ServiceNow® Workplace Space Mapping and dependent plugins.