18
1.2.0
Xanadu, Washington DC, Vancouver
Nexthink CMDB Connector gives ServiceNow users access to Nexthink data, offering more accurate IT asset and dependency information. With this integration, companies can synchronize the Configuration Items they manage through Nexthink with their ServiceNow instance. Users can browse linked information related to computers, services, software and users directly from their ServiceNow instance for a more complete and up-to-date view. Additional benefits include:
- More accurate impact analysis during and after change, with a systematic update of the Configuration Items.
- Enhanced understanding of service usage leading to cost reduction.
- Real-time information on the endpoints, users and services and their respective relationship automatically updated into the CMDB, saving service-desk time.
- Easier auditing and compliance with accurate data that you can trust populated into your CMDB.
- Import Configuration Items: devices (servers and workstations), services, software and users from Nexthink to ServiceNow CMDB.
- Import relationships between Configuration Items in Nexthink to ServiceNow CMDB
- Select which information for each Configuration Item will be imported to ServiceNow CMDB.
- Visualize statistics about import executions.
- Explore relationships between Configuration Items using ServiceNow interface.
- Support for multiple Nexthink Engines.