DevWorks is a powerful ServiceNow application that brings unmatched visibility, governance, and collaboration to your ServiceNow development process.
By serving as a centralized framework for managing ServiceNow initiatives, DevWorks empowers organizations to plan, track, and oversee development with confidence. It provides a single source of truth for product teams, ensuring work is aligned with organizational standards and delivered efficiently.
Designed for ServiceNow product managers, release managers, testers, business analysts, and developers, DevWorks simplifies complex processes by:
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Improving transparency across the entire development lifecycle
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Strengthening governance and compliance with best practices and policies
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Streamlining collaboration between stakeholders and technical teams
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Supporting quality assurance and release readiness with structured oversight
With DevWorks, organizations can reduce risks, speed up releases, and deliver higher-quality outcomes, all while maintaining full visibility into every step of the ServiceNow development journey.
- Complete ServiceNow Development Lifecycle Visibility – Gain real-time insight into every phase of development, from ideation to deployment.
- Enhanced Governance & Compliance – Ensure all work aligns with organizational standards and regulatory requirements.
- Improved Team Collaboration – Enable product managers, developers, testers, and analysts to work together seamlessly.
- Streamlined Release Process – Define and track exact deployment steps for smooth, predictable releases.
- Comprehensive Documentation Management – Centralize and maintain all project documentation:
- Release Notes – Automatically generated and easy to distribute.
- Technical Documentation – Clear records for developers and administrators.
- End-User Documentation – Simplified guides and instructions for end users.
- Integration with Sub-Production Environments – Connect directly with dev, test, and staging instances for full visibility and control.
Initial release of Workflo Services DevWorks which includes all of the Key Features documented above.
DevWorks is designed to work with the following releases:
- Xanadu
- Yokohama
- Zurich