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2.4.6
Zurich, Yokohama, Xanadu, Washington DC
This core back-end plugin is essential for other applications, such as Account Lifecycle Events. It is automatically installed and required to enable the "Health and Risk Features" features within Customer Success Management.
Ability to define 'Context' to internal and external data (value copy into ServiceNow) that can be used to understand key pieces of information such as Customer Health or Product Usage.
Extend DCE with Table Source to transform raw in-house and Data Fabric tables into fully contextualized, workflow-ready intelligence across ServiceNow.
Requires the Customer Success Management application to be installed for use.