- Now Assist for Creator includes:
- Analytics generation
- Application generation
- App Summarization
- Catalog item generation
- Code generation
- Flow generation
- Flow recommendations
- Flow summarization
- Mobile component generation
- Playbook generation
- Spoke generation
- UI generation
- Test generation
- Work Notes Analysis
Analytics Generation uses the data visualizations generation skill to create visualizations of table and indicator data from conversational interactions in the Now Assist panel.
Application generation uses generative AI to simplify app creation. After your developers have a conversation about the app that they want to create, Now Assist for Creator generates the app that they can modify in App Engine Studio.
App Summarization uses two skills (Table Summary Generation and App Summary Generation) to first summarize each table in an app and then summarizes all of the table summaries to provide a summary of an app that can be copied to the app description field so that it can be shared with other developers and admins.
Catalog item generation uses Now Assist to make a catalog item available in service catalog for catalog item requests.
Code generation is a platform enhancement that allows developers to write scripts quickly with AI-generated code suggestions based on developer prompts; powered by Now LLM for code.
Flow generation allows for the quick creation of multi-step flows using natural language.
Flow generation with images allows for the quick creation of multi-step flows using a source image.
Flow recommendations enhances the flow authoring experience with AI-generated content by providing flow authors with a list of recommendations for the next step of their flow.
Flow summarization enhances collaboration by summarizing what a flow or subflow does.
Mobile Component Generation reduces mobile configuration time by using Now Assist to create native mobile components to use in your mobile apps.
Playbook generation generates playbook outlines from text directions. For example, you can enter directions to generate a playbook outline for managing customer support cases.
The spoke generator now allows users to create custom spokes for third-party systems that lack standard OpenAPI or Postman specifications, including customer home-grown systems. This powerful enhancement leverages Now Assist to generate actionable integrations directly from API documentation, simplifying custom integrations and expanding connectivity options within ServiceNow.
Test generation creates automated tests (ATF) from text direction or natural language input. With this, customers can reduce the amount of time and resources they spend towards authoring tests but still generate quality tests to continuously protect their end customers and detect regressions early in their sub prod environments.
With UI generation, creators of all skill levels can describe their desired experience using natural language and UI Builder will create a starter experience with their desired navigation (appshell), relevant data, and 3 foundational pages: home, list, record.
Work notes analysis identifies the operational reasons behind inefficient transitions (e.g., resolved to new or unnecessary reassignment) by examining worknotes. It highlights key reasons, including operational and process-related context.
- Analytics generation: Generate visualizations of table and indicator data from conversational interactions in the Now Assist pane.
- Application generation: Generate application tables, user roles, and record producers from a text prompt.
- App summarization: Summarize each table in an app and then summarizes all of the table summaries to provide a summary of an app that can be copied to the app description field.
- Catalog item generation: Generate a catalog item from a text prompt.
- Code generation: Generate code suggestions from a text prompt in code, a comment, or a combination code and comment text.
- Flow generation: Create multi-step flows from a text description with generative AI.
- Flow generation with images: Create multi-step flows from an image with generative AI.
- Flow recommendations: Generate a list of recommendations for the next step of a flow.
- Flow summarization: Summarize what a flow or subflow does.
- Mobile component generation: Have a new mobile card quickly generated having the fields from a selected form view logically mapped to elements on a card template.
- Playbook generation: Generate playbook stages and placeholder activities from a text prompt.
- Spoke generation: Create custom spokes from API documentation without standard OpenAPI or Postman specifications. Supports home-grown and third-party systems.
- Test creation: Generate ATF tests from descriptive natural language prompts
- UI generation: Generate a fully functional UI experience from a text prompt
- Work notes analysis: Gather work notes and comments related to transitions, evaluate their quality, group records based on work notes similarity, and use Generative AI to identify underlying reasons and context.
- New
- Application generation
- Create a workspace when creating an application in Now Assist for app generation. Enhance an existing application by adding a workspace.
- Create a flow when creating an application in Now Assist for app generation. Enhance an existing application by adding a flow.
- Support app generation with the Now LLM Service, which gives you the flexibility to choose between the Now LLM Service or OpenAI GPT-4o. Ensure compliance with any regional restrictions and help APAC users who may face limitations with US-based models, such as GPT-4.0.
- App summarization
- Time out app summary generation after 2 minutes.
- Code generation
- Support code explain and code summarize with the Now LLM Service. Ensure compliance with any regional restrictions and help APAC users who may face limitations with US-based models.
- Flow generation
- Call flow generation from a script using a flow generation API.
- Use flow generation with images to create flows from images.
- Flow summarization
- Summarize what a flow or subflow does by using generative AI.
- Mobile Component Generation
- Convert an existing web component to a native mobile component.
- Use Now Assist to create a new mobile card for use on a record screen. Have Now Assist automatically choose the optimal card template and map the most relevant table fields from the selected web form view.
- Playbook Generation
- Replace placeholder activities with custom activities, flows, sub-flows or actions.
- Test Generation
- Generate tests in out-of-box application scopes in addition to the global scope.
- Application generation
- Changed
- Flow Generation
- Enhance how components display in the preview and diagramming views.
- Flow Generation
- Fixed
- Code Generation
- Fix minor bugs.
- Code Generation
- Required plugins and products
- Generative AI Controller (com.sn.generative.ai)