- Now Assist for Creator includes:
- Analytics Generation
- Application generation
- App Summarization
- Catalog item generation
- Code generation
- Flow generation
- Flow recommendations
- Playbook generation
- Spoke Generation
- UI Generation
- Test Generation
- Work Notes Analysis
Analytics Generation uses the data visualizations generation skill to create visualizations of table and indicator data from conversational interactions in the Now Assist panel.
Application generation uses generative AI to simplify app creation. After your developers have a conversation about the app that they want to create, Now Assist for Creator generates the app that they can modify in App Engine Studio.
App Summarization uses two skills (Table Summary Generation and App Summary Generation) to first summarize each table in an app and then summarizes all of the table summaries to provide a summary of an app that can be copied to the app description field so that it can be shared with other developers and admins.
Catalog item generation uses Now Assist to make a catalog item available in service catalog for catalog item requests.
Code generation is a platform enhancement that allows developers to write scripts quickly with AI-generated code suggestions based on developer prompts; powered by Now LLM for code.
Flow generation allows for the quick creation of multi-step flows using natural language.
Flow recommendations enhances the flow authoring experience with AI-generated content by providing flow authors with a list of recommendations for the next step of their flow.
Playbook generation generates playbook outlines from text directions. For example, you can enter directions to generate a playbook outline for managing customer support cases.
The Spoke Generator now allows users to create custom spokes for third-party systems that lack standard OpenAPI or Postman specifications, including customer home-grown systems. This powerful enhancement leverages Now Assist to generate actionable integrations directly from API documentation, simplifying custom integrations and expanding connectivity options within ServiceNow.
Test Generation creates automated tests (ATF) from text direction or natural language input. With this, customers can reduce the amount of time and resources they spend towards authoring tests but still generate quality tests to continuously protect their end customers and detect regressions early in their sub prod environments.
With UI Generation, creators of all skill levels can describe their desired experience using natural language and UI Builder will create a starter experience with their desired navigation (appshell), relevant data, and 3 foundational pages: home, list, record.
Work notes analysis identifies the operational reasons behind inefficient transitions (e.g., resolved to new or unnecessary reassignment) by examining worknotes. It highlights key reasons, including operational and process-related context.
- Analytics Generation: Generate visualizations of table and indicator data from conversational interactions in the Now Assist pane.
- Application generation: Generate application tables, user roles, and record producers from a text prompt.
- App Summarization: Table Summary Generation: Summarizes each table in an app. App Summary Generation: Summarizes all of the table summaries to create an app summary that can be copied to the app description field.
- Catalog Item generation: Generate a catalog item from a text prompt.
- Code generation: Generate code suggestions from a text prompt in code, a comment, or a combination code and comment text.
- Flow generation: Create multi-step flows with generative AI.
- Flow recommendations: Generate a list of recommendations for the next step of a flow.
- Playbook generation: Generate playbook stages and placeholder activities from a text prompt.
- Spoke generation: A new option in Spoke Generator to create custom spokes from API documentation without standard OpenAPI or Postman specifications. Supports home-grown and third-party systems.
- Test creation: Generate ATF tests from descriptive natural language prompts
- UI Generation: Generate a fully functional UI experience from a text prompt
- Work Notes Analysis: Work notes analysis gathers work notes and comments related to transitions, evaluates their quality, groups records based on work notes similarity, and uses Generative AI to identify underlying reasons and context.
New
- Code Generation
- Autocomplete - Help user to get contextually relevant code suggestions while typing.
Changed
- Analytics Generation
- Added a new role as a requirement to trigger Analytics Generation via Now Assist Panel, allowing more granular access control .
- Catalog Item Generation
- We've transitioned from Llama 8B to Llama 70B for improved reliability and scalability. Customers on NowLLM (Llama Large based – Llama 70B) will now be able generate Dynamic behavior through Now assist.
- Code Generation
- Model Selection in the Now Assist Admin panel now allows you to choose between NowLLM and Azure GPT-4o.
- Updated base NowLLM Model for better instruction following.
- Required plugins and products
- Generative AI Controller (com.sn.generative.ai)