Manage your entire workforce including employees, contractors, interns, and agents on one AI-native operating system built on ServiceNow.
Automate HR transactions and approvals such as Policy Management, Offboarding, Document Management, Benefits, and Compliance, all handled with Novaworks’ Agentic HCM for Total Workforce Management.
NOTES:
- This application works inconjunction with Novaworks Core HR and not available as a standalone module.
- Novaworks AI license is sold separately.
- This application is only a frontend portal.
Branded Service Portal (Novaworks at /nova) — Purpose-built ServiceNow Service Portal delivering a single branded entry point for all Nova AI-powered HR services.
Nova Employee Home Page — Personalized employee dashboard with greeting, quick-action tiles, notification inbox widget, and AI chat access for a unified HR self-service experience.
Custom Theme (Nova Theme) — Consistent Novaworks brand experience with configurable CSS variables for brand colors, font family, button styles, and custom logo upload.
Custom Header & Footer — Branded portal navigation with configurable header widget and organization-specific footer links (privacy policy, support contact, terms of use).
Role-Based Extensible Navigation — Dynamic navigation filtering using ServiceNow Extensible Navigation framework, showing role-appropriate modules to employees, managers, and HR staff.
Embedded AI Chat Widget — Nova Chat Widget integrated into the portal with JWT based authentication providing the seamless AI conversation experience.
UX Library Asset — Shared UI component library for consistent visual design across portal widgets.
Version 1.0.0 — April 2026 (Initial Release)
Initial release of the Novaworks branded Service Portal accessible at /nova.
- Delivered Nova Employee Home page with personalized greeting, quick-action tiles, and embedded widget zones.
- Delivered Nova Dashboard Employee Center for manager/HR overview (role-restricted).
- Introduced Nova Theme with configurable CSS variables for brand colors, typography, and logo customization.
- Delivered custom header and footer with organization-configurable navigation and footer links.
- Delivered 3 Rectangle Menu Items as quick-action navigation tiles on the Employee Home page.
- Integrated Nova Chat Widget with JWT authentication for seamless web-based AI conversations.
- Delivered UX Library Asset providing shared UI components.
- Defined single access role: x_novaw_frontend.user for portal entry.
ServiceNow Platform: Zurich release or later.
Required Plugins: com.glide.service-portal (ServiceNow Service Portal framework); sn.ex.sp (Service Portal Extensible Navigation — required for navigation items).
Required Nova Apps (install all first): Novaworks Platform (x_novaw_platform); Nova Super Agent (x_novaw_superagent) — AI conversation backend;
System Table Permissions: Read access to sys_user and sys_user_role for role-based navigation filtering; Read access to sp_portal, sp_page, sp_widget for portal administration.
External Systems: None directly — this is a UI-only application. All external data flows through the underlying Nova platform apps (Platform, Super Agent, CoreHCM) and Rest APIs.
Supported Browsers: Chrome, Firefox.
Install Order: Must be installed after platform and super agent. Install sequence: Platform → Super Agent → Frontend.