Serenity is a recognized leader in EHS ServiceNow software solutions. We take pride in offering a ready-to-use, AI-powered EHS platform that empowers organizations to simplify and optimize their EHS processes within the ServiceNow ecosystem. Our platform is designed to streamline operations, proactively address risks, and enhance workplace safety.
At Serenity, we envision a world where every organization, regardless of its size or industry, can achieve the highest standards of safety, compliance, and operational excellence. We believe that by providing intuitive and robust EHS solutions, we can contribute to a safer, healthier, and more sustainable future for businesses and communities alike.
Serenity-Core serves as the foundational backbone for the Serenity product suite, a collection of ready-to-use, AI-powered Environmental, Health, and Safety (EHS) applications, including:
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EHS Incident: For effective incident management and resolution.
- Investigation and Action Management: Efficiently conduct investigations and manage resulting actions.
- Inspection & Audit: Streamlining inspection and audit processes with precision.
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Operational Risk: Identifying, assessing, and mitigating operational risks.
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Operational Compliance: Ensuring continuous compliance with evolving regulations.
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Occupational Health: Promoting employee well-being and health management.
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Serenity AI Co-Pilot: Harnessing the power of artificial intelligence to enhance EHS operations.
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Permit Management: Manage permit details and schedule reoccurring compliance activities related to permits.
We are at the forefront of EHS technology, continuously innovating to provide our customers with the best tools to meet their evolving needs.
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Simplicity: Our user-centric design ensures that our solutions are easy to implement and use, reducing the learning curve for your teams.
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Compliance: We keep you up-to-date with the latest regulations and standards, helping you maintain a strong compliance posture.
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Safety: We are passionate about safety. Our solutions are built to create a culture of safety within your organization.
- Configuration: We understand that every organization is unique. Our solutions are highly configurable to fit your specific requirements.
Investigations:
- Investigate incidents and issues.
- Create investigation plans.
- Compile evidence for review.
- Perform root cause analysis.
- Issue findings and actions for future prevention
Findings Management:
- Track and manage findings from incidents and inspections.
- Assign corrective actions.
- Monitor progress and completion.
- Report on findings.
- Identify areas for improvement.
Corrective and Preventive Actions Management:
- Track and manage corrective and preventive actions.
- Assign actions.
- Monitor progress and completion.
- Report on actions.
- Identify areas for improvement.
Risk Assessments:
- Evaluate and quantify risks and hazards.
- Assess severity and likelihood.
- Rate the effectiveness of controls.
- Facilitate informed decision-making.
- Cultivate a safer and more compliant work environment.
Operational Compliance:
- Ensure adherence to industry regulations and standards.
- Automate compliance checks and reporting.
- Maintain a complete audit trail for compliance activities.
- Generate compliance reports and documentation.
- Facilitate timely responses to compliance violations.
- Streamline compliance communication and collaboration.
- Monitor compliance KPIs and performance metrics.
New Features & Enhancements
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Center page redesign
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Organization Management, Findings & Actions, Operational Compliance, and Operational Risk have been redesigned for more flexible layouts and personalization
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We’ve also made these pages available to non-role users to view tasks specific to them
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Risk Assessments
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Enabled the ability to relate a single hazard to multiple job steps
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Control library has moved from the settings page into the new Risk Center.
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Activity logs have been added for Establishment records
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Operational Compliance
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Forms now support adding additional assignees
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Permits can now be related to assets, vehicles in addition to locations
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Dashboards
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New breakdowns for multi-level org units and establishments
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Bug Fixes
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Modal action buttons now enable correctly once requirements are met, without requiring an extra click outside the field
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Fixed dark mode display issues
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Fixed an issue preventing risk assessments from being closed
Requires Zurich release of ServiceNow or newer.
Refer to documentation for the required list of necessary plugin dependencies.
Other Requirements:Refer to the documentation, "Scoped Application Installation and Configuration Guide - Core v8.8.pdf" for additional steps required to fully enable all Serenity - Core's features.