0
3.1.2
Zurich Patch 7
Generative AI
With the Now Assist for Operational Technology Service Management (OTSM), your team can summarize OT incident details and generate the incident resolution notes to share with other users.
The following generative AI capabilities are available for OTSM users:
- Auto-generating OT incident summary that helps you to understand the OT incident context
- Auto-generating OT incident resolution notes that helps other users resolve their incidents if they have a similar issue
- New
- Summarize an OT incident in the Industrial Workspace
- Generate resolution notes for an OT incident in the Industrial Workspace
- Use the Generate OT KB articles agentic workflow to automatically create a KB article with relevant contextual information upon OT incident resolution
- Certified for Australia
NA