0
27.1.0
Zurich, Yokohama Patch 4, Yokohama, Xanadu Patch 4, Xanadu, Washington DC Patch 4, Washington DC, Vancouver Patch 7
The Service Dashboard monitors services within your ITOM AIOps environment, allowing you to review service status and quickly identify those at risk of suboptimal performance. With visibility into impacting alerts, it enables you to drill down into each alert for detailed information, helping you address issues promptly.
You can adjust the display of services in the following ways:
- Filter services: Show only the types of services you want to see.
- Group services: Organize services by severity, business criticality, location, or service group.
- Sort services: Arrange service groups for easier viewing of your filtered results. Sorting creates subgroups within the selected Group by category.
- View services impacted by a specific alert: Select an alert to display only the services affected by it.
- View alerts associated with a specific service: Select a service to view:
- Number and severity of primary alerts.
- Alerts with the highest level of urgency.
- A list of alerts in Service Operations Workspace associated with the service.
Additionally, you can configure the Service Dashboard to stay logged in for up to 24 hours.
- New
- Introduced unified HLA admin pages in Service Operations Workspace
- Created an integration for the Azure Event Hubs data input
- Created an integration for the GCP PubSub data input
- Created an integration for the Edge Delta data input
- Enhanced bulk actions usability in Express List
- Changed
- Replaced the chart bar component with a new, accessible component
- Added categories to the AIOps 360 dashboard
- Adopted the NOW Presentation List instead of the Event Management variant in the Service Operations Workspace Lists module
- Adopted force layout in Link View chart
- Updated link to dependency view in Service Operations Workspace to open unified map
- Fixed
- Fixed accessibility and performance issues in Integrations Launchpad
- Fixed accessibility issues in Metrics View panel
- Fixed accessibility issues in Express List
- Required plugins and products
- Event Management