0
1.13.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver
The Service Graph Connector for Observability - Dynatrace imports the following types of data from Dynatrace to ServiceNow CMDB:
- Hosts
- Processes
- Services
- Applications
A Service Map is created using the relationship between various applications, application services, and infrastructure elements.
(Optional) This version also adds the ability to configure the ingestion of events through Event Management and automatically correlates events to the discovered CIs. As additional contentual enrichment information for the events, metrics and logs are also imported and associated with the events.
- Accurately classifies Dynatrace output into the appropriate CI classes: Application, Application Services, and Servers.
- Eliminates superfluous data that would otherwise clutter the Service Maps.
- Enriches events using log and metric data from Dynatrace.
New
- Added support for setting up OAuth connection for Grail-enabled tenant from SGC Central for logs and metrics ingestion.
- Added support for ingestion of Custom Application from Dynatrace.
- Additional mapping for Docker Images with the inclusion of Name, Image ID, and Image Digest information.
- Added relationships between Docker Image and Docker Container, and Docker Container and Host.
Changed
- Prior to this release, all service types, except DATABASE_SERVICE, are mapped to cmdb_ci_service_calculated. DATABASE_SERVICE is mapped to Database Instance. Beginning with the v1.13 release, all service types are mapped to cmdb_ci_service_calculated.
- The install status of the Docker Container is now determined based on the value of the “properties.containerStatus.state” field in the incoming payload.
- Updated the AWS EC2 instance mapping to use the host entityId to ensure accurate relationship creation with the Host CI from the SGO-Dynatrace Hosts data source, thereby avoiding duplicate Host CI insertion.
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Required plugins and products
- Integration Commons for CMDB (from ServiceNow Store)
- CMDB CI Class Model (from ServiceNow Store)
- ITOM Discovery License
- IntegrationHub Data Stream Action
- Observability Commons - Only required for event ingestion. This dependency must be installed prior to installing this application. This app is hidden and can be found at the link in the Supporting Links section.