The XOPS Spoke for ServiceNow is an integration that enables streamlined interactions between ServiceNow and the XOPS platform. It abstracts the complexity of API interactions by providing pre-built actions within the ServiceNow Flow Designer, allowing developers to automate and manage processes related to interacting with XOPS. This spoke allows ServiceNow developers to create, retrieve, update, and manage runbooks and employee records without having to write custom scripts or handle raw API requests.
The integration covers key functionalities like creating runbooks, managing employee records, and querying the status of inventory items. The spoke also ensures robust handling of API responses, with clear exception handling and descriptive error messaging. By simplifying complex processes into easy-to-use actions, the XOPS spoke enhances developer productivity, reduces errors, and ensures that processes are aligned with the ServiceNow platform.
Declarative Actions: Enables developers to create, retrieve, and update XOPS runbooks and employee records without writing complex scripts. API Abstraction: Abstracts direct API interactions, providing simplified actions for developers within the ServiceNow Flow Designer. Error Handling: Provides robust exception handling for API failures, including retries and descriptive error messages. Flexible Input Validation: Validates inputs such as employee data, runbook parameters, and API queries to ensure consistency.
v1.6.3
Updates requested by the Certification Team:
- The flow affecting the Spoke compatibility has been removed.
- Duplicate ACLs with missing roles have been removed.
v1.6.2
- Add Webhook Events (Scripted REST API and table) with extended support/compatibility:
- Webhook Events with OAuth (compatible with Washington release and later).
- Webhook Events with Bearer Token (compatible with releases earlier than Washington, e.g. Xanadu).
v1.5.0
- Add Create a XOPS Runbook with Notes
- Remove Webhook Events (Scripted REST API and table)
v1.4.17
- Add Kits to Create a XOPS Runbook
- Get XOPS Runbook Status
- Get XOPS Runbook Notes
- Get XOPS Runbook Devices & Tracking Information
- Update XOPS Runbook Notes
- Update XOPS Runbook Devices & Tracking Information
- Webhook Events (Scripted REST API and table)
v1.3.0
- Remove unused mobile menu records (requested by Certification Team)
- Remove unnecessary ACL records (requested by Certification Team)
v1.2.0
- Add xops_user role.
- Minor improvements.
v1.0.0:
- Create, Get, Update, Cancel Runbooks.
- Create, Get, Update, Delete Employees.
- Request trigger context.
API Keys from the XOPS Configuration Center