0
1.1.2
Xanadu, Washington DC
The ServiceNow Cloud Account Management (CAM) application streamlines your cloud account lifecycle by automating critical tasks like creation, provisioning, suspension, reactivation, and certification.
Reduce provisioning times from weeks to minutes by automating manual processes like requesting, approving, and setting up cloud accounts.
CAM currently supports AWS environments (available only in our innovation labs 2, not for use in production), and integrates with Terraform and Git for infrastructure as code automation.
Benefits:
- Automate account creation, suspension, and reactivation
- Streamline approval workflows via customisable process playbooks
- Reduce provisioning times
- Improve data security with automated certifications
- Faster Account Creation: Request and receive cloud account approvals in minutes, not weeks.
- Simplified Management: Automate account suspension and reactivation for greater control and efficiency.
- Enhanced Security: Ensure data integrity through automated account ownership certification.
- New
- Currently available in Innovation Labs 2
- Suspension, Re-activation of cloud subscriptions accounts is now supported
- Automated certificate validation and certification is now supported
- Changed
- CAM-created subscription accounts are now auto-added as CMDB child accounts.
- Fixed
- Removed
- Required plugins and products
- Cloud Provisioning and Governance Core
- ServiceNow IntegrationHub Runtime
- Flow Designer Action Step - Payload Builder
- Flow Designer Action Step - Get Connection Info
- Flow Designer Action Step - JSON Parser
- Flow Designer Action Step - REST
- Flow Designer Action Step - Data Stream
- Discovery and Service Mapping Patterns
- CMDB Workspace
- Dependencies
- sn_itom_pattern version 1.8.0
- sn_cmdb_ci_class 1.52.0
- Properties that need to be created or set to activate the content pack
- Affected business rules
- Affected script includes
- .jar files that need to get uploaded, if applicable