Nicus Cost Transparency enables IT, Finance, and business leaders to make smarter technology investment decisions by turning financial insights into action. Built on ServiceNow, it delivers the clarity needed to optimize spend, fund innovation, and align technology with business priorities.
With Nicus Cost Transparency, organizations can:
- Establish accurate, fully burdened cost structures for all IT services and applications
- Track and compare unit economics, TCO, and benchmarks to identify optimization opportunities
- Expose and reduce waste — including underutilized cloud assets and redundant services
- Rationalize applications and prioritize investments by quantifying cost, risk, and business value
- Enable accurate showback and chargeback to allocate and recover IT costs
- Translate operational metrics into financial insights that matter to the business
Nicus Cost Transparency gives enterprises a single, defensible view of technology costs that empowers action — whether reducing technical debt, measuring the ROI of AI investments, or demonstrating IT’s value to the business.
Version 1.1 introduces enhancements to Cost Transparency, including a new Cost Model Management capability that allows decision-based cost models to be configured directly in the application.
Nicus helps ServiceNow customers unlock the full value of technology investments. Our ITFM and TBM solutions empower IT, Finance, and business leaders to optimize spend, improve decisions, and drive better outcomes on ServiceNow and beyond.
- Optimize IT funding - Expose underutilized resources to unload or redirect; empower service and app owners to reduce unit rates and TCOs; and balance IT supply based on an accurate view of anticipated demand.
- Reduce questions and disputes with fact-based cost explanations at your fingertips – Give consumers a detailed picture of everything their spend delivers; offer role-based, self-service access to key data; and use ServiceNow workflows to automate decisioning.
- Discover true cost vs. business value for every application – Capture indirect cost drivers to achieve accurate TCOs; find orphaned, redundant, or underutilized apps quietly wasting resources; and map costs to tangible capabilities to enable rationalization and data-driven exit decisions.
- Advanced multi-demensional cost allocation model that generates amounts and unit rates by Services, Applications, Business Capabilities, Projects, and more.
- A Finance Set can now be generated automatically utilizing actuals from the General Ledger and associated Subledgers.
- Cost Model and Bill of IT dashboards now run on Platform Analytics
- Performance improvements in run time of Cost Model and Bill of IT executions
- Various bug fixes are included
None.