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3.4.1
Zurich, Yokohama, Xanadu, Washington DC, Vancouver Patch 5, Vancouver
The HR Service Delivery Integration with Workday was built by BristleCone Inc.
This integration with Workday pulls and synchronizes employee profiles, and tasks from Workday into ServiceNow HR Service Delivery on a scheduled basis.
The embedded spoke is only meant for use with this current out-of-the-box integration, and not for general purpose use.
The delivered integrations between ServiceNow HR Service Delivery and Workday HR application include the following experiences:
- Employee synchronization
- Pull to-dos
Problem:
During the storecertificationIT test, the RUN AS field in a scheduled job trigger referenced a user not present by default in the instance, causing execution failure.
- New: Introduced validation to ensure
RUN ASusers are present in the instance before execution. - Changed: Updated the trigger configuration to reference a valid default user.
- Fixed: Corrected the invalid user reference in the transformation logic to prevent execution failure.
- Removed: Eliminated dependency on non-default users for scheduled job execution.
Problem:
The primary field on future worker job records was being overwritten during transformation, triggering unintended user updates before the official start date.
- New: Added logic to safeguard future-dated job records from premature updates.
- Changed: Modified the transformation flow to respect start-date constraints on primary field updates.
- Fixed: Resolved the issue causing early updates by correcting the transformation behaviour.
- Removed: Removed the faulty logic that allowed overwriting of future worker job data.
- HRSD Professional or HRSD Enterprise