The CSDM Content Pack is a Free Add-on to the Data Content Manager application which allows you to significantly accelerate and keep track of your Common Service Data Model alignment.
Use this content pack to fast-track your CSDM alignment with pre-defined data model templates according to the CSDM.
In all the CSDM implementation stages it is important to enforce real-life data alignment with the planned and agreed upon data models. If plans and actual data are not aligned, product and feature implementations dependent on CSDM alignment are bound to fail or at least become significantly more difficult and costly.
The Common Service Data Model is the best practice for CMDB data modeling. It is the backbone for the service configuration and according to the CSDM white paper "Many ServiceNow Products depend on data defined according to this model."
To ensure data is aligned, Data-Audits are needed, and this is where Data Content Manager helps. This Free Content Pack gets you off to a quick start.
Read more about Data Content Manager at datacontentmanager.com.
Accelerate your Common Service Data Model alignment with ready-made DCM Blueprint templates based on the CSDM 4.0 for CMDB by ServiceNow.
Starting the CSDM journey has never been easier.
- Get a one-month Free Trial of the DCM app
- Get this Free CSDM Content Pack
- Select & Adjust Blueprint templates relevant to you
- Run an Audit with DCM to see how compliant you are with the models
- Automatically create and assign Remediation tasks to fix the issues
- Turn CSDM Data Management into a Systematic Process using Data Content Manager
This is the "CSDM 4.0" release of the "CSDM Content pack" for the Data Content Manager (DCM) application. Main purpose of this release is to update existing blueprint templates to match with the CSDM 4.0 version and introduce a couple of new templates for the new data classes like Dynamic CI Groups.
This content pack includes the following demo data and blueprint templates:
- Blueprint Category "CSDM" to group all CSDM blueprints together
- Data Tiers according to CSDM v4.0
- Foundation Data, Design, Build, Sell / Consume, and Manage Technical Services
- Additional tier for Process data
- Data Domains according to CSDM v4.0
- One domain for each logical data class
- Blueprint templates (based on CSDM v4.0):
- Foundation
- CSDM 4.0 - Departments - Crawl
- CSDM 4.0 - Locations - Site - Crawl
- CSDM 4.0 - Users - Crawl
- Crawl phase
- CSDM 4.0 - Application Services - Crawl
- CSDM 4.0 - Applications - Crawl
- CSDM 4.0 - Business Applications - Crawl
- CSDM 4.0 - Configuration Items - Crawl
- CSDM 4.0 - SDLC Component - Crawl
- CSDM 4.0 - Servers - Crawl
- Walk phase
- CSDM 4.0 - Application Services - Walk
- CSDM 4.0 - Application Services - Walk (full model)
- CSDM 4.0 - Business Applications - Walk
- CSDM 4.0 - Change Management - Walk
- CSDM 4.0 - Configuration Items - Walk
- CSDM 4.0 - Dynamic CI Groups - Walk
- CSDM 4.0 - Incident Management - Walk
- CSDM 4.0 - Technical Service Offerings - Service Request Catalog
- CSDM 4.0 - Technical Service Offerings - Walk
- CSDM 4.0 - Technical Service Portfolio Management - Taxonomy Model - Walk
- Run phase
- CSDM 4.0 - Application Services - Run
- CSDM 4.0 - Application Services - Run (full model)
- CSDM 4.0 - Business Service Offerings - Run
- CSDM 4.0 - Business Service Offerings - Service Request Catalog
- CSDM 4.0 - Service Portfolio Management - Taxonomy Model - Run
- Fly phase
- CSDM 4.0 - Application Services - Fly (full model)
- CSDM 4.0 - Business Applications - Fly
- Foundation
- Data Content Manager application installed (https://dcm.fans/store)
- Configuration Management (CMDB)