The Identity & Access Management (IAM) application for ServiceNow is a comprehensive solution that streamlines your IAM and Identity Governance & Administration (IGA) processes. This application enhances your overall access and identity management by incorporating a governance and administration layer for all identities and access.
The IAM application is designed for easy configuration and fast deployment, enabling quick value realization — yet it’s powerful and flexible enough to support even the most complex identity and access management processes.
One of the key benefits of the IAM application is its powerful automation capabilities, which significantly reduce operational costs, minimize manual work, and improve overall efficiency. The application covers the entire identity and access lifecycle — including access right requests, approvals, provisioning, modifications, reviews, and deprovisioning.
In addition, the IAM application provides you with the necessary tools to comply with access requirements for NIS2, GDPR, ISO/IEC 27001, and PCI DSS. Its user-friendly interface and robust reporting capabilities offer complete visibility to all user accounts and accesses in the target systems, along with information on who ordered and approved them. The application enables access reviews of accounts and access rights, along with segregation of duties (SoD) checks to help you pass internal or external audits.
With the IAM application, users can easily request all access rights from ServiceNow's service portal. The application eliminates the need for email or other legacy solutions for handling access requests. Users and managers can order indefinite or temporary roles and remove unnecessary access when it is no longer needed.
When an employee's tenure ends, the IAM application manages the inactivation of their accounts and the removal of all access rights. This greatly improves security. Additionally, the application allows you to passivate a user's account during long leaves and reactivate it when the user returns, further enhancing security.
The IAM Application was built so that other connectors, like Active Directory Connector, can be added on top of the application, making it possible to automate IGA for every system.
The following native connectors are available, and Appmore is committed to developing additional ones based on customer needs:
- ADP HR
- Ansible
- ANSIBLE & Tower API
- Atlassian Jira
- Azure Active Directory
- Basware P2P
- Certify
- Epic
- IFS
- Mepco
- Movenium
- Netsuite
- OKTA
- On-premise Active Directory (MS)
- Oracle HCMa
- Personio
- Salesforce
- SAP HR
- SAP S/4HANA / ERP
- SAP SuccessFactors
- ServiceNow
- SMS
- UIPath
- Workday
Moreover, both ServiceNow and the IAM Application have an excellent set of protocols that can be utilized with new integrations.
The application also supports domain separation and MSP environments, adding flexibility for complex organizations and managed service providers.
In summary, the IAM application for ServiceNow is an all-in-one solution for enhancing access and identity management, improving security, and streamlining compliance with regulatory requirements.
Comprehensive Identity Governance & Administration (IGA)
The IAM Application streamlines and automates the entire identity and access management lifecycle, from order to approval to creation to removal. This automation not only enhances security and compliance but also significantly reduces operational expenditure (OPEX).
IGA solution built natively on ServiceNow:
Built directly on the ServiceNow platform, the IAM Application leverages its robust capabilities to efficiently manage all identity governance and administration needs, enhancing user satisfaction and productivity.
IGA for every system
The IAM Application includes prebuilt connectors for systems like Azure AD, SAP, ServiceNow, and Salesforce, reducing IT workload and improving business productivity.
Comprehensive Identity and Access Management with User-Friendly Interface
The application manages all identities and access rights with powerful reporting tools and an intuitive user interface. This ensures organizations can easily comply with security audits and reporting requirements by providing clear visibility into identity and access rights management.
Cost-Effective Solution
By offering competitive pricing, the IAM Application enables organizations to achieve cost savings. It integrates seamlessly with existing ServiceNow instances, eliminating the need for additional licensing, customizations, or training for third-party software, thereby enhancing return on investment.