0
4.1.2
Yokohama Patch 1, Yokohama, Xanadu Patch 7, Xanadu Patch 3, Xanadu, Washington DC Patch 8, Washington DC Patch 4, Washington DC Patch 1, Washington DC, Vancouver Patch 8
View the current status of the conversation readiness of all catalog items. In addition, view the reasons for items to be non-conversational and suggestions to make them conversational in ServiceNow Virtual Agent.
Use the catalog conversational coverage dashboard to:
- View how many catalog items are conversational and how many are not
- View the reasons why a particular item is not conversational
- View suggestions and recommendations to make a non-conversational item conversational
- New: Minor enhancements
- Fixed: Minor defects
This is installed with Now Assist in Conversational Catalog Request store app.