0
5.2.5
Zurich Patch 4, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 6, Yokohama Patch 1, Yokohama, Xanadu Patch 7, Xanadu Patch 3, Xanadu
Get visibility on the conversational readiness of your catalog items for ServiceNow Now Assist Virtual Agent. Understand the reasons certain items are not conversational and take action on recommendations to make them conversational.
Use the Conversational Catalog Overview dashboard to:
- View how many catalog items are conversational and how many are not.
- Understand the reasons why catalog items are not conversational to take action to make them conversational.
- Further enhance catalog items for the conversational channel following tailored recommendations based on best-practices.
New
Included tailored recommendations to help you improve your catalog items for the conversational channel, making it easier for you to identify areas that need enhancement.
This is installed with the Now Assist in Conversational Catalog Request store app.