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2.6.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
The Insurance Special Investigations application is a curated workspace designed to accelerate effective decision-making for SIU teams by providing key data at the right time.
- Automate routing of work for the SIU to drive efficiency
- Accelerate resolution time with seamless orchestration between SIU and other stakeholders
- Enable teams to work from anywhere with a virtual claims file
- Simplify preparations for internal or external audits with a virtual audit trail
- Updated:
- FSO now uses the native CSM Case Type Selector with Agent and User Criteria support, replacing custom extension logic and legacy components to reduce maintenance overhead and standardize case type handling across all user types.
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Permissions and roles:
- System administrator (admin) role is needed for the installation