Beans.ai Spoke connects Beans.ai travel provider capabilities to the ServiceNow platform through IntegrationHub, making travel intelligence available directly within FSM workflows.
Beans.ai operates under a Bring Your Own License model. Customers with an existing Beans.ai license can activate this integration without additional licensing through ServiceNow.
The Beans.ai Spoke enables native integration of Beans.ai travel provider capabilities within Field Service Management (FSM) applications. Customers can leverage their existing Beans.ai license to integrate directly into some of FSM applications like Schedule Optimization. Once configured, FSM Schedule Optimization seamlessly utilizes Beans.ai for accurate travel time calculations enhancing scheduling precision and overall optimization performance.
- New
- Initial version of the Beans.ai store app, this version is compatible with Australia Family Release.
- Changed
- Installation or Upgrade mechanism is changed. From Australia release this app will be released via Store and customer will need to entitle the app. No additional action needed by customers in Australia. Net New Customers should entitle via regular Store app process
- Fixed
- None
- Removed
- Association for Family release has been removed.
- Required plugins and products: N/A
- Dependencies: Integration Hub license
- Properties that need to be created or set to activate the content pack - NA
- Affected business rules - NA
- Affected script includes - NA
- .jar files that need to get uploaded, if applicable - NA