0
4.1.5
Australia
Content
A set of capabilities used to manage customer-facing communications and resolution processes for common issues.
A set of capabilities used to manage customer-facing communications and resolution processes for common issues.
Defect fix to address the issue "sn_customerservice_case table has been rescoped within sn_majorissue_mgt application scope after upgrading to version 4.1.0".
Required plugins and products:
Customer Service( com.sn_customerservice)
Task Communications Management (com.snc.task_communication_management)
Required Store Applications:
Targeted Communications(com.sn_publications)