Introducing Campus Wellbeing – Your Comprehensive Solution for Student Support
Designed specifically for the higher education sector and seamlessly integrated with ServiceNow’s Custom Service Management application (CSM), Campus Wellbeing is the all-in-one platform your institution needs to enhance student welfare, streamline operations, and provide a more connected campus experience.
At the heart of Campus Wellbeing is a centralized student information system, consolidating student interactions and inquiries into a single, user-friendly platform. By eliminating fragmented communication across departments, universities can save valuable time, reduce administrative burdens, and ensure that students receive timely, coordinated support. Whether managing academic concerns, health and wellbeing issues, or personal challenges, this system provides a complete 360-degree view of each student’s history across all support services, ensuring no critical detail is overlooked.
By integrating seamlessly with other key university systems—such as learning management, student records, finance, and accommodation—Campus Wellbeing enriches student data and creates a holistic view of each individual's journey. This interconnectivity allows institutions to access real-time insights from multiple sources in a single place, empowering staff to provide proactive, informed, and personalized support.
With Campus Wellbeing, universities can foster a more effective, responsive, and student-centric support system, improving collaboration between departments and enhancing overall student satisfaction. Build a stronger, safer, and more efficient campus today with Campus Wellbeing, and make student welfare your top priority.
Universities bear the responsibility of ensuring the well-being of both their staff and students, necessitating the provision of a reporting mechanism for addressing any issues they may encounter. Hence, this application has been developed to leverage ServiceNow as the platform for the effective management and control of these reports, facilitating prompt and suitable actions. Furthermore, the integration of the campus security function into the same application ensures the consolidation of all sensitive data and reporting within a unified and secure environment.
- Centralised Student Information: Easily access critical student data including:
- Student Accomodation and Address
- Student Commentry
- Disability Status
- Reasonable Adjustments
- Action Plans
- Personal Evauation Plans (PEEP) - SpeakOut Portal: A dedicated module for reporting unacceptable conduct, empowering students to raise concerns in a safe, confidential environment.
- Onsite Security Integration: Campus security teams can securely share information with other wellbeing departments and access real-time data from the SafeZone application for a unified response to student safety.
- Pre-built Forms & Workflows: Save time and reduce costs with over 100 pre-built forms and workflows designed to streamline deployment and ensure fast, efficient setup.
We’re excited to introduce the latest version of Campus Wellbeing, building on the foundation of our original release with enhanced features, improved performance, and a more seamless user experience.
What’s New?
- Expanded Capabilities – Enjoy a more intuitive and efficient experience with refinements that make everyday tasks smoother.
- Optimized Performance – We've fine-tuned the system for greater speed, stability, and responsiveness.
- Enhanced User Experience – A refreshed look and feel, designed with usability in mind.
- Under-the-Hood Improvements – Various refinements and updates to ensure reliability and efficiency.
This update represents a significant step forward, incorporating valuable feedback to bring you an even better experience. Stay tuned for more enhancements in future releases!
- Customer Service Managment Module