0
2.1.0
Australia, Zurich, Yokohama
Standalone Application
The Cisco Meraki Service Graph Connector (SGC) connects your Meraki environment to ServiceNow, automatically populating the CMDB with network devices, topology, and operational data, giving you accurate visibility into your SD-WAN and network infrastructure.
- Agentless API discovery for Cisco Meraki cloud-managed networks
- Native Service Graph integration and CMDB normalization
- Full inventory collection across devices, networks, and configurations
- Topology mapping that surfaces relationships between sites and devices
- Continuous CMDB sync so your data stays accurate without manual updates
✏️ What's Changed
Automated ETL duplication for connectors: Connector apps previously required manual copying of ETL definitions from TSOM Core on install or upgrade. This is now fully automated — connectors self-update their ETL configuration without any manual steps.
Improved resilience for connectors: Connectors now handle missing or null values returned by vendor APIs more gracefully. Instead of failing on incomplete API responses, connectors apply sensible defaults and continue processing, improving data reliability in CMDB and reducing connector errors.
Included with TSOM Core.