Summary

Silobreaker enables Threat Intelligence (TI) teams to automate data collection across open, dark web, and premium intelligence sources, consolidating cyber, geopolitical, and physical threat intelligence into a single platform.
Silobreaker’s bi-directional integration with ServiceNow strengthens collaboration between TI teams and stakeholders, supporting two key workflows:

Respond to RFIs from ServiceNow directly in Silobreaker – Prioritize RFIs, pivot into relevant intelligence, and extract key entities (e.g. IOCs, malware, vulnerabilities). AI-assisted workflows streamline intelligence extraction, assessment drafting, and response dissemination back to ServiceNow.
Disseminate Threat Intelligence to ServiceNow teams – Analysts can create Incidents from emerging threats (e.g. supplier breaches, credential leaks, exploited vulnerabilities) and distribute them to stakeholders using customizable business rules for faster remediation.

Key Features
* Sync existing Incidents to Silobreaker based on defined criteria
* Create new Incidents from Silobreaker tickets based on defined criteria
* Bi-directional updates between platforms
* Auto-assign Incidents to ServiceNow groups/users
* Custom field mappings for syncing Silobreaker ticket data with ServiceNow Incidents
* Sync collaborative messaging with Work Notes & Additional Comments