0
1.1.0
Yokohama, Xanadu
Service Graph Connectors accelerate and simplify integrations, providing stable, trustworthy, pre-built integrations with over 60 other IT systems. They enable you to quickly access the key data needed to complete projects in service operations, asset management, security, and various other areas, from operational technology to endpoint management.
Now Assist for Service Graph Connectors utilizes ServiceNow's secure, purpose-built generative AI—in combination with specially written knowledge articles and ServiceNow best practices—to offer easy-to-understand assistance with setting up, managing, and troubleshooting Service Graph Connectors, reducing manual effort and decreasing the time required to succeed.
- Initiates diagnosis for a Service Graph Connector using the Now Assist panel.
- Generates a summary of the error found in the failed import sets using generative AI.
- Provides recommendations based on the diagnosis to resolve identified issues using generative AI.
- New
- Improved response format: Added enhancements to the response displayed in the Now Assist panel for diagnosing issues and providing recommendations, including Issue and Diagnosis recommendation sections to make the response easier to understand.
- Support for multiple errors: Added support for handling up to three errors in cases of multiple errors for an import set.
- Additional error categories: Added support for additional error categories including Import errors, Flow errors, Partial payloads, and Incomplete payloads.
Dependencies
- Now Assist for Platform (v5.0.1)
- CMDB Content Pack (v1.0.0)
- Integration Commons for CMDB