“Employee Performance Management. Developing and engaging your workforce. Simplified.”
HR organizations are facing shifts in the workforce, management philosophies and technologies available.
The focus is on reinventing how people work; creating team-based tools for goal alignment and coaching; putting in place systems to provide feedback and measure engagement; and rethinking the way we measure performance, manage careers, and enable individual learning. John Bersin
INRY’s COACH application provides a structured, scalable, and automated system to enhance employee development and engagement. Built on the ServiceNow platform, it eliminates manual processes by automating workflows, streamlining goal setting, performance reviews, and feedback collection. Organizations can implement goal-based performance management or 360-degree feedback using a user-friendly and configurable framework.
The system empowers administrators to define goal libraries, competencies, skills, and review periods while enabling employees and managers to set, track, and evaluate goals. Performance reviews follow a structured end-to-end workflow through multi-level evaluations. Built-in approval mechanisms, automated notifications, and follow-ups ensure a smooth review process while keeping all stakeholders engaged. Employees can receive feedback from managers, peers, and skip-level reviewers, providing a well-rounded evaluation. The system enhances transparency with real-time dashboards, performance analytics, and automated insights, helping organizations track progress and identify areas for improvement.
The Admin Workspace acts as a centralized hub where administrators can manage goal libraries, competencies, skills, and system settings. The structured setup process ensures that review periods, rating scales, and workflows are systematically configured, providing organizations with a robust and adaptable performance management solution.
- Goal Library & Goal Management – Create and manage predefined goal templates, including SMART measures and structured approval workflows
- 360-Degree Feedback – Gather multi-source feedback from managers, peers, skip-levels, and team members to provide a holistic evaluation
- Performance Reviews – End-to-end structured workflow covering self-appraisal, manager evaluation, consensus review, calibration, and final feedback submission
- Automated Notifications & Reminders – Ensure timely updates, track review progress, and engage all stakeholders with automated follow-ups
- Extensive Reporting & Dashboards – Gain real-time insights, monitor performance trends, and utilize the 9-box framework for talent assessment
- Highly Configurable – Customize rating scales, review periods, workflows, and goal categories to fit organizational needs
- Seamless Integration with ServiceNow – Leverage built-in Performance Analytics, integrated task management, and high-security features for a fully automated and data-driven approach
Certified in Vancouver,Washington DC and Xanadu.
Plugins Need: Service Portal Widget (com.snc.pa.sp.widget) and SKill Management (com.snc.skills_management)