The Stave Fleet – Geotab Integration connects Geotab telematics data with Stave Fleet applications on the ServiceNow platform. The integration enables:

Automated ingestion of vehicle and driver data
Synchronization of diagnostic fault codes and alerts
Alignment of telematics data with fleet asset records
Triggering of ServiceNow workflows based on telematics events

The integration ensures that telematics insights can directly inform operational actions such as maintenance scheduling, incident management, compliance review, and asset lifecycle workflows.

Key Capabilities

Vehicle & Driver Synchronization

Sync vehicle profiles between Geotab and Stave Fleet
Maintain alignment of VIN, asset records, and driver assignments
Update odometer and usage metrics automatically

Diagnostic & Fault Code Integration

Ingest Geotab diagnostic fault codes (DTCs)
Associate fault events with fleet assets
Enable automated work order creation in ServiceNow

Event-Driven Workflow Automation

Trigger ServiceNow incidents or tasks based on telematics alerts
Support idling, speeding, harsh driving, and other behavior-based workflows
Route events to maintenance, compliance, or operations teams

Operational Contextualization

Connect telematics signals to fleet asset records
Provide unified visibility across maintenance, usage, and compliance data
Support reporting and dashboarding within ServiceNow

Data Flow Summary

Telematics data is generated within the Geotab platform.
Relevant vehicle, driver, trip, and diagnostic data is securely transmitted via API.
Stave Fleet maps and aligns telematics data to corresponding asset and operational records within ServiceNow.
Configurable workflows and automation rules trigger actions based on predefined criteria.

The integration supports configurable synchronization intervals and event-based triggers to meet organizational needs.

Supported Use Cases

Automated maintenance work order creation from diagnostic alerts
Odometer-based preventive maintenance scheduling
Driver behavior event escalation
Compliance review workflows
Unified fleet asset visibility within ServiceNow
Operational reporting across telematics and maintenance data

Business Outcomes

Organizations leveraging the Stave Fleet – Geotab Integration can:

Reduce manual data entry and reconciliation
Accelerate response to vehicle diagnostic events
Improve preventive maintenance execution
Enhance compliance oversight
Centralize fleet operations within the ServiceNow platform