Go beyond the standard capabilities of Service Portal and give designated users the power to create, edit, and publish content through a simple, intuitive interface. The Orbit Content Management System powers effective organizational communication with the flexibility you want and the control you need.
- Business stakeholders maintain the content
- Flexibility where you want it
- Control where you need it
- Extend the ServiceNow platform
- Own your digital workplace experience
Built for:
Organizations that want to utilize the ServiceNow platform and own their content at the same time. The Orbit Content Management System is designed to be used by a system administrator.
With the Orbit CMS, the real data owners, subject matter experts in the business, administer content using a streamlined UI instead of relying on IT or ServiceNow’s administrative UI.
- Delegated content administration
- Streamlined authoring experience
- Custom content types
- Conditional content visibility
- Content governance controls
- Enhanced HTML editor
- Reusable blocks & snippets
- Commenting, feedback and more!
Updates in the latest release.
https://www.newrocket.com/orbit/documentation
2.3.5
· ENHANCEMENT:
The Orbit application now supports automatic redirection of content to its configured destination based on content type. When a user accesses an orbit content record via AI Search, Genius Search, or Suggested Searches, the system can seamlessly redirect to various target destinations including Knowledge Articles, Catalog Items, Topic Pages, Portal Pages, Other Orbit Content, and URLs.
A new system property "x_nero_orbit.content.redirect" has been introduced to control this behavior. When set to true, the system automatically redirects users to the configured target. When set to false (default), content loads within the standard Orbit UI page (orbit_content).
Note: Editors for Orbit content cannot be snc_external users.