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2.4.0
Australia, Zurich Patch 7, Zurich, Yokohama, Xanadu
Integration
Starting from with the ServiceNow® AI Platform Australia release planned for May 2026, Atlassian Jira Integration for Agile Development is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.
Strategic Portfolio Management - Integrate ServiceNow Agile and Atlassian Jira to synchronize work. Integrate Atlassian Jira with ServiceNow Agile Development to enable bidirectional synchronization of records between the two applications.
Key features include:
- Bidirectional integration between Jira and Agile Development 2.0
- Project-level mapping between Jira and the ServiceNow platform
- Supports the following capabilities:
- Attachments
- Custom Issue types
- Custom Fields
- Custom Workflows